Cardholders are responsible for taking steps to safeguard cards against theft or lost.

If your card is lost or stolen contact JPMorgan Chase at (800) 316-6056 and the Card Program Administrator at For identification purposes you may be required to provide the last four digits of your employee ID, mother’s maiden name, or date of birth.

Replacement T&E Cards can be mailed within seven days at no cost. Rush orders for replacement T&E Cards can be delivered within 24-48 and a rush fee may be charged on the cardholder’s statement.