Location
West Campus
7425 Forsyth Blvd
St. Louis, MO 63105
Mail Stop 1000-414-354
Hours of Operation
Monday through Friday, except for university holidays, 8:00 am – 5:00 pm.
Office hours by appointment only.
Office Contact Information
For general payroll questions please contact Payroll Services
Email: payroll@wustl.edu
Phone: (314) 935-9835
eFax: (314) 612-4539
For questions related to direct deposits, foreign nationals, garnishments, relocation reimbursements and voluntary deductions, please contact or email the specialist listed below:
- Direct Deposits → Anne Dandridge
- Foreign Nationals → Shelby Davis
- Garnishments → Debbie Powell
- Relocation Reimbursements → Debbie Powell
- Voluntary Deductions → Anne Dandridge
- Payroll Accounting → Karen Kinnard
- Tax Registrations → Tricia Irwin
- Forgivable Loans and Taxable Tuition → Laura Aldridge
For questions related to garnishments, please click here.
For all other inquiries, please submit a ticket to HR Payroll through the ServiceNow portal. ServiceNow allows the user to track ticket progress, post additional comments if further information is needed, and review and accept the resolution provided. To open a ticket, please click the portal link, select the category that best describes the request, and provide ample detail in the description so the case can be thoroughly researched and resolved.
ServiceNow Quick Start Guide for Current Students, Faculty, and Staff (PDF)
ServiceNow Quick Start Guide for All Others Associated with WashU (PDF)