Student Refunds

Refund Options

• Students have the option to receive refunds via direct deposit or check. We will refund an overpayment made by a payment card to the payment card account. We will not refund any portion of the service fee.
• Direct Deposit — This is the fastest way to receive refunds. Visit Update Student Payment Elections to set up the bank account to receive a refund.
  • The university will first attempt to disburse funds to the United States checking or savings account on the Student Refund Payment Election. If an account is not set up under Student Refund Payment Election, a paper check will be issued. Once a refund has been processed by the university, it will be placed into the designated bank account within 1 – 3 business days.
  • Students can update payment elections in Workday.
• Check — Checks are issued in cases where a Student Refund Payment Election has not been established. An email will be sent to the student informing them that a refund check is available for pick-up at a designated location.
  • Checks that are not picked up by the student within two weeks will be mailed to the student.
  • Checks are made payable to the student.

Excess Title IV Funds

Per Title IV federal regulations, the university can only deduct qualifying expenses from the student’s federal awards unless prior written consent from the student is received. This means that even if a student has unpaid non-qualifying charges, the university will issue a refund to the student for the excess amount (federal awards less qualifying expenses). Students will be responsible for paying non-qualifying expenses. Students who wish to have non-qualifying expenses deducted from federal awards must complete a Federal Student Aid Authorization form in Workday.

Qualifying expenses includes tuition, student fees, and room and board costs billed by the university. Non-qualifying expenses include prior balances due, library fines, parking fees, Bear Bucks, / etc.

Credit Balances

There is a 7-day refund waiting period for payments made online and a 14-day waiting period for payments made by check.